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#79: Secretary Bob McDonald — On Helping One Person at a Time and Lifelong Learning

January 05, 2022 by Cal Walters in Intentional Living, Leadership

I’m really excited to welcome Secretary Bob McDonald to the Intentional Leader podcast.

We cover a lot of ground with Bob on this episode.  We dig into his upbringing, overcoming a fear of swimming at West Point and how he deals with fear in general, how he thinks we should measure success as a leader, what he was laser-focused on at Proctor & Gamble, how he stays motivated during tough moments, and much more. 

Bob served Procter & Gamble for 33 years with the last four as Chairman, President and Chief Executive Officer.  During his tenure as CEO of P&G Bob helped to expand the footprint of the company brands such that one billion people became new customers of a company product.

Following his career at P&G, Bob was selected by President Obama in 2014 to head the Department of Veterans Affairs.  While at the helm of the VA, Bob was able to help transform the agency into one that truly delivered better care for our Military veterans.

Bob McDonald is the recipient of numerous leadership awards and Honorary Doctorate Degrees that include: Hampden Sydney College, University of Cincinnati, Xavier University, Robert Morris University, and Drexel University. In 2010, the University of Utah Alumni Association named Bob a Distinguished Graduate. The West Point Association of Graduates named McDonald for its admired Distinguished Graduate Award in 2017, recognition provided annually to “West Point graduates whose character, distinguished service and stature draw wholesome comparison to the qualities for which West Point strives.” With that distinction, Bob joins Academy graduates like Gen. Matthew B. Ridgway, Gen. William C. Westmoreland, Gen. Alexander M. Haig Jr., Dr. Buzz Aldrin, Gen. H. Norman Schwarzkopf, Mr. R. James Nicholson, Gen. Eric K. Shinseki, among others. In 2014, The President of the Republic of Singapore awarded Bob the Public Service Star for his work helping shape Singapore’s development as an international hub connecting global companies with Asian firms and enterprises. Lastly, Bob has received an award as Scout Leader from the Boy Scouts and Far East Council.

Bob McDonald is personally and professionally committed to values-based leadership and to improving the lives of others. He is Chairman of the Board of RallyPoint Networks, Inc.—an online community of active duty military members and Veterans—and serves on the Board of Directors of the Partnership for Public Service, Audia International, Inc., the Association of Graduates of the United States Military Academy, the Boulder Crest Retreat Foundation, and the McCormick Research Institute in Orlando, Florida. Bob and his wife, Diane, are the founders of The McDonald Conference for Leaders of Character at West Point—an annual gathering that brings together the brightest young minds from the best universities around the world and partners them with senior business, nongovernmental organization, and government leaders in a multi-day interactive learning experience.

In July, 2020 Bob became the April and Jay Graham Fellow of the George W. Bush Institute.  In this endowed role he serves as a key member of the Bush Institute’s Military Service Initiative team, advocating for post-9/11 Veterans and building awareness for the issues that affect their successful transitions to civilian life including employment,  education, and health and wellbeing.  In September, 2020 Bob was appointed to the Biden Transition Advisory Board, to ensure a smooth administration transition if Vice President Biden is elected.

Bob McDonald graduated from the United States Military Academy at West Point in the top 2 percent of the Class of 1975. He served as the Brigade Adjutant for the Corps of Cadets and was recognized by The Royal Society for the Encouragement of Arts, Manufacturing, and Commerce as the most distinguished graduate in academics, leadership, and physical education. In 1978, Bob earned his MBA from the University of Utah. An Army Veteran, Bob served with the 82nd Airborne Division. He completed Jungle, Arctic, and Desert Warfare training. And he earned the Ranger tab, the Expert Infantryman Badge, and Senior Parachutist wings. Upon leaving military service, then-Captain McDonald was awarded the Meritorious Service Medal.

Join us at the MMoment, being put on my Military Mentors, on January 22, 2022 for a wonderful event to focus your leadership in 2022.

Sign up here.


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January 05, 2022 /Cal Walters
Self Leadership, Learning, Growth, Motivation
Intentional Living, Leadership
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#75: Horst Schulze — Building a Ritz-Carlton Culture of Excellence

October 24, 2021 by Cal Walters in Intentional Living, Servant Leadership

A legend and leader in the hotel world, Horst Schulze's teachings and vision have reshaped the concepts of service and hospitality across industries.

Mr. Schulze's professional life began more than 65 years ago as a server's assistant in a German resort town. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. There Mr. Schulze created the operating and service standards that have become world famous.

During his tenure at The Ritz Carlton, Mr. Schulze served as President and COO responsible for the $2 billion operations worldwide. It was under his leadership that The Ritz Carlton Hotel Company became the first service-based company to be awarded the prestigious Malcolm Baldrige National Quality Award — twice.

In 1991, Mr. Schulze was recognized as "corporate hotelier of the world" by HOTELS magazine. In 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. In 1999, Johnson & Wales University gave him an honorary Doctor of Business Administration degree in Hospitality Management.

Most recently, Mr. Schulze has been honored as a “Leader in Luxury” by Travel Agent magazine and its sister publication Luxury Travel Advisor.

After leaving The Ritz Carlton Hotel Company, Mr. Schulze went on to found The Capella Hotel Group. This luxury hotel company managed some of the most elite properties worldwide, and gave Mr. Schulze the opportunity to further define the luxury hotel industry, receiving countless awards and recognitions.

Today, Mr. Schulze serves on various boards and acts as a consultant across industries. In his book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise, he captures a lifetime of wisdom on life and leadership.

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
By Schulze, Horst

On this episode, we discuss:

  • his incredible story growing up in a small village in Germany

  • what excellence really means and what it doesn’t

  • how he built a culture of excellence at the Ritz-Carlton

  • how to serve others but also hold them to high standards

  • the importance of what he chose to measure at the Ritz-Carlton

  • how his life was forever changed by a health scare

You can connect with Mr. Schulze on his website - HorstSchulze.com. His book, Excellence Wins, is available wherever books can be purchased. Additional leadership content can be purchased and viewed at NeedToLead.com where the content can be licensed for a larger audience.


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October 24, 2021 /Cal Walters
Excellence, Culture, Ritz-Carlton, Overcoming Adversity
Intentional Living, Servant Leadership
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#74: Dana Pittard — Fitness. Mental Health, & Taking Risks as a Leader

October 12, 2021 by Cal Walters in Intentional Living, Leadership
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A former general officer in the U.S. Army, Dana Pittard earned the Hero Award for Suicide Prevention from the Matthew Silverman Memorial Foundation in 2017. The following year, Dana Pittard became one of Savoy Magazine's Most Influential Blacks in Corporate America for his leadership in the defense industry as vice president at Allison Defense.

Alongside leading Allison Defense into five straight years of increasing revenue and growth since joining the company in 2015, Dana Pittard took an executive financial management course at the Wharton School of Business and a corporate executive leadership course at the Tuck School of Business at Dartmouth College. Previously, he attended Harvard University as a senior fellow for a year. He earned a master's degree from the School of Advanced Military Studies (SAMS), and a bachelor's from the United States Military Academy.

He has recently held interviews across national major news networks and is a regular contributor on CNN, Fox News, PBS, CBS, ABC and NPR on race relations, diversity and inclusion, military issues, Middle East policy, ISIS, and veteran’s issues. Pittard has been published and interviewed in the Washington Post, New York Times, LA Times, Wall Street Journal, Foreign Policy Magazine, Military Times, Task & Purpose, Politico, Insider, and many other news outlets.

Dana Pittard has also become known for his writing on military subjects. He coauthored a highly acclaimed book titled “Hunting the Caliphate - America’s War on ISIS” in 2019. He was a contributing author to the book, “By Their Deeds Alone - America’s Combat Commanders on the Art of War.” He also wrote articles such as “The Armor Task Force in Mountainous Terrain,””13th Century Mongol Operational Art,” and “Genghis Khan & 13th Century Airland Battle.”

Hunting the Caliphate: America's War on ISIS and the Dawn of the Strike Cell
By Pittard, Dana J.H., Bryant, Wes J.

He fought in Iraq and was awarded four Bronze Stars, one for valor, along with many other decorations, and was deployed in Kosovo. Pittard served as a military aide to President Bill Clinton, carrying the so-called nuclear football, the briefcase that contains codes for launching a nuclear attack, and he was a winner of the Douglas MacArthur Leadership Award.

On this episode we cover a wide range of topics, including:

  • Some of the largest influences on him growing up

  • How West Point most shaped him

  • Where he was on 9/11 and his reflections on the 20th Anniversary of 9/11

  • How he stays so physically fit

  • His typical fitness regime

  • His efforts to impact the suicide epidemic in the military

  • His own journey with mental health and how that has shaped his approach as a leader

  • Transitioning from the military into the private sector

  • His views on changing the culture of an organization and managing risk as a leader

Connect with Dana on Twitter, Facebook, Instagram, or LinkedIn


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Help us grow by leaving a rating or review on Apple Podcasts

Help us close the gap in leadership instruction by partnering with us financially at Patreon

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October 12, 2021 /Cal Walters
Fitness, mental health, leadership, army, military, culture, risk
Intentional Living, Leadership
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#73: Taylor Justice — On Building and Scaling a High Impact Business

September 27, 2021 by Cal Walters in Intentional Living, Leadership
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This episode is brought to you by HigherEchelon, Inc. HigherEchelon is a leadership development & organizational performance consulting firm providing human capital and technology services to optimize performance. HigherEchelon can help prepare your organization to meet the rapidly changing, complex and often ambiguous requirements of today’s world by developing Resilient and Adaptive leaders, modernizing and enhancing processes, and implementing transformational technology solutions. Visit HigherEchelon.com to connect with the amazing team at Higher Echelon and learn more about how they can help you and your team. Check out this great interview of HigherEchelon’s President, Dr. Joe Ross, on the Beyond the Uniform podcast.

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Taylor Justice is the Co-Founder and President of Unite Us, Unite Us standardizes how health and social care providers communicate and track outcomes together. They align all stakeholders from healthcare, government, and the community around a shared goal to improve health. Their proven infrastructure provides both a person-centered care coordination platform and a hands-on community engagement process; they work hand-in-hand with communities to ensure services are seamlessly delivered to the people who need them most. In March 2021, Unite Us raised its largest funding to date, a $150 million Series C round, to value the technology company at more than $1.6 billion.

Taylor began his entrepreneurial journey shortly after he left the military in 2007. He is often evangelizing the need for collaboration technology within most industries. Taylor holds academic allegiance to West Point and Columbia (MBA). He enjoys the company of innovative thinkers and witty minds, has an abnormal obsession with documentaries, and loves reading the histories of successful leaders. Taylor lives in New York City with his wife Meghan.

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On this episode, we cover a lot of ground, including:

  • How he decided to start United Us

  • The importance of finding the right personality in a Co-Founder

  • What makes a successful entrepreneur

  • How entrepreneurs underestimate the amount of time and work it takes to build a successful business

  • How to find the right team members

  • The top principles of Unite Us and how they use these principles for hiring

  • Some of the biggest mistakes he has made in his entrepreneurial journey

  • How he has been able to raise money for Unite Us (including the early days)

  • What Unite Us is doing to standardizes how health and social care providers communicate

  • The keys to a successful investor pitch

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Join us for our first LIVE event on Tuesday, September 28 at 7:30 pm ET with Major General (Ret.) Dana Pittard.

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Listen to some of our most popular episodes here!

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September 27, 2021 /Cal Walters
entrepreneur, start up, founder, growth, business, healthcare
Intentional Living, Leadership
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#72: Carey Nieuwhof — How to Avoid Burnout and Be At Your Best

September 14, 2021 by Cal Walters in Intentional Living, Leadership
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This episode is brought to you by HigherEchelon, Inc. HigherEchelon is a leadership development & organizational performance consulting firm providing human capital and technology services to optimize performance. HigherEchelon can help prepare your organization to meet the rapidly changing, complex and often ambiguous requirements of today’s world by developing Resilient and Adaptive leaders, modernizing and enhancing processes, and implementing transformational technology solutions. Visit HigherEchelon.com to connect with the amazing team at Higher Echelon and learn more about how they can help you and your team. Check out this great interview of HigherEchelon’s President, Dr. Joe Ross, on the Beyond the Uniform podcast.

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Carey Nieuwhof is a best-selling author, leadership expert, podcaster, attorney and non-profit leader. As the host of the top-rated Carey Nieuwhof Leadership Podcast and curator of one of the most widely-read leadership blogs, Carey is uniquely positioned to help leaders thrive in all areas of their life. His content is accessed over 1.5 million times a month.

Carey's 20+ years in leadership are heavily focused on teamwork, leadership in change and personal growth. In his keynotes, he explores the challenges and provides solutions for leaders at all levels of an organization.

His books include Didn't See It Coming: Overcoming the Seven Greatest Challenges That No One Expects But Everyone Experiences, Lasting Impact: 7 Powerful Conversations That Will Help Your Church Grow, Leading Change Without Losing It and Parenting Beyond Your Capacity, co-authored with Reggie Joiner.

His newest book, At Your Best: How to Get Time, Energy & Priorities Working in Your Favor, releases September 2021.

Carey and his wife Toni live north of Toronto, Ontario and have two grown sons. In his spare time, you'll catch him barbecuing on his Big Green Egg, cycling or boating.

On this episode, we cover a lot of ground, including:

  • Carey’s story of burnout while leading the fastest growing church in his denomination

  • Common signs you might be on the edge of burnout

  • The connection between your identity and burnout

  • What Carey calls the stress spiral and the thrive cycle

  • His “Why” for spending so much time investing in leaders

  • His new book, At Your Best: How to Get Time, Energy, & Priorities Working in Your Favor

  • Figuring out your green, yellow, and red zones for optimal energy management

  • Why the issue for most of us is not taking more time off

To learn more about Carey’s new book and get access to the At Your Best Masterclass, visit AtYourBestToday.com.

Didn't See It Coming: Overcoming the Seven Greatest Challenges That No One Expects and Everyone Experiences
By Nieuwhof, Carey
At Your Best: How to Get Time, Energy, and Priorities Working in Your Favor
By Nieuwhof, Carey
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Listen to some of our most popular episodes here!

Help us grow by leaving a rating or review on Apple Podcasts

Help us close the gap in leadership instruction by partnering with us financially at Patreon

Follow us on Facebook or LinkedIn

September 14, 2021 /Cal Walters
Burnout, Thrive, Energy, Time Management, Priorities
Intentional Living, Leadership
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